Frequently Asked Questions

Everything you need to know about your new favorite frames.

How do magnetic Top Frames work?

Our unique Base Frames feature hidden magnets that allow you to snap on different Top Frames in seconds, instantly changing your look to match your outfit or mood.

Do you offer prescription lenses?

Yes, we offer a wide range of prescription options including single-vision, progressive, and readers, as well as non-prescription and blue light filtering lenses.

What is your return and exchange policy?

We offer a 30-day risk-free trial. If you are not completely satisfied with your frames, you can return or exchange them within 30 days of delivery for a full refund.

How long does shipping take?

Standard shipping typically takes 7-10 business days for prescription orders, as each lens is custom-crafted and quality-checked before leaving our lab.

Can I use my FSA or HSA funds?

Absolutely! Since our prescription glasses are considered a medical expense, you can use your FSA or HSA debit card at checkout or request an itemized receipt for reimbursement.

Are your frames durable?

Yes, our frames are made from hand-polished cellulose acetate and feature spring hinges for a flexible, comfortable, and durable fit designed for daily wear.